FAQ

How do I get a swatch of one of your fabrics
Swatches are availiable for all of our fabrics, leathers and vinyl for a fee of $ 1.50 per swatch with a limit of five swatches per order. typical swatch size is 6 inches by 9 inches but on larger patterns we may send an 8 inch by 10 inch swatch. Swatches ship US Mail, but you may request expedited shipping at a slight additional cost.
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The fabric I received is a slightly different shade than shade than I ordered.
This normal to occur. Dye lots do occasionally vary from roll-to-roll of fabric.
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Can I get additional pictures of one your fabrics ?
If you would like an additional picture of our fabrics, feel free to sent an e-mail to ottomansfootstools.net
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Why dose the swatch I received look different from what I saw online ?
We make every effort to provide images that closely represent the fabric and trim colors. However, due to all the possible variants (light source, our monitor, your monitor, ect.) we cannot guarantee that the images shown accurately represent the fabric's true colors. Please take this into consideration if you are trying to coordinate colors. We are happy to provide additional images if requested. Also we always recommend requesting a swatch and viewing it in the room in you plan on using it to ensure that your selection is right for you.
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Reorderable Goods
I want order more yards then you have in stock, what should I do ? Occasionally we may not have enough material on hand to fill your order . If you need more yardage than what we have on hand, we will be happy to place a backorder and contact you when the fabric arrives. For larger orders, we may require a small deposit for this service. Additionally, you may order more yardage than we have on hand at anytime during the checkout process. We will contact you via e-mail the next business day with a backorder date.
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Closeouts
Do you have any closeout fabrics available for purchase ? We have items available at a significant discount from time to time in our closeout section of the site. These tyically represent last-of-a-kind.
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